As a District Merchant, you will support My Macy's and Stores Own Sales by driving sales and profit within the District focusing on Center Core and Shoes for approximately 10 stores. You will partner with the Regional support team, District Planner and Store team focusing on Merchandise Execution, MAGIC Selling and improving Scorecard performance through consistent delivery of the Key Accountabilities. Position reports to District VP.
Key Accountabilities:
Merchandise Execution
Direct consistent execution based on national guidelines and standards; collaborate with District partners as needed
Coach and direct Store teams on merchandise execution processes
Coach Merchandising Team on merchandise execution; build skills and knowledge by participating in hands-on execution as needed
Lead seasonal and event floor planning process by collaborating with the DP and Store Management
Observe and assess merchandise execution processes and identify areas of opportunities; recommend solutions to Store Management
Ensure that Shoe specific processes are in place to consistently execute to national standard
Coach Sales Managers and Operations Managers on leading recovery and maintenance of selling floor and stockroom
People and Selling
Role model MAGIC Selling; teach Sales Managers to use product training as an element of Selling and a way to improve Scorecard performance
Conduct informal product training during store visits; direct training at Sales Managers (Coach the Coach) so they can train all Sales Associates
Coach Sales Managers to execute Women's Shoe Certification and utilize the Shoe IPT Calculator to improve selling
Assist with facilitating approved Seminars; ensure that all product training is aimed at educating Store teams on improving selling techniques
Leverage vendors to train Sales Managers and Sales Associates on product features, benefits and selling techniques
Ensure that Store Management has an effective coaching process in place; observe and review coaching tools during store visits; surface opportunities for improvement to Store Management
Recognize Store, Store Management and Sales Associate performance during Store Visits; use the Scorecard and Associate Trend Report
Train Sales Managers to train their Associates on using Search & Send to improve selling and results
Communication
Participate in the Monday communication Cascade calls; attend national webinars and calls with Central, Region and Vendor partners
Review all posted information and communications pertaining to District Merchants
Communicate priorities, strategies and direction to the District; publish DM Newsletter
Communicate informally with Stores to drive action as needed; respond to requests from Central, Regional, District and Vendor partners
Present priorities at quarterly and seasonal District Meetings as needed
Develop collaborative relationships with vendor representatives; communicate in-store priorities and needs to vendors including Private Brands
Other
Determine priorities and actions; partner with District Planners to review opportunities and determine action plans
Analyze reporting to determine merchandise execution, product training and coaching actions; review reports specific to Women's Shoes
Prepare for Deep Dive Store Visits; review store performance and Store Advance Requests
Lead and participate in event execution; work with Store Management to plan and execute events; perform post-event analysis
Coach stores to plan execution and selling to exceed Pre-Sell goals; utilize available reporting to evaluate successes and opportunities
Visit competition; observe &evaluate competitive opportunities; communicate findings to DVP, DP & Regional Merchandise Director
Support onboarding of new DMs and Store Executives related to understanding merchandise, selling, product training and strategies
Participate in training offered for DMs including webinars, classes, conference calls, on-line training and vendor training
Participate in Pre-Season Planning Meetings
Skills Summary:
A minimum of 3-5 years experience of retail management or merchandising preferred; 4 year college degree preferred
Results oriented, passionate and shows a strong sense of urgency
Outstanding creative merchandising skills
Ability to build partnerships with all levels of management
Ability to coach, train, motivate and mentor
Demonstrates strong leadership, interpersonal and communication skills
Demonstrates analytical and problem-solving skills
Ability to travel frequently to stores throughout the District
Commitment to exemplifying the highest integrity and professional business standards
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more