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Area of Responsibility |
Key Elements and Essential Tasks |
Time Spent on Task |
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Business Development |
- Develops new business opportunities related to large complex building projects (e.g. ground-up building and capital improvement projects, higher education and healthcare opportunities, corporate development opportunities, etc.).
- Leads management and acquisition of projects with a region usually within a specified product line (variable, multi-site, development, etc.
- Assumes responsibility for developing and executing policies and procedures that impact business unit revenues and expenses.
- Assumes responsibility for achieving specific business development targets that are tied to managing and expanding selected client relationships, developing new relationships, or the roll-out of new products and services.
- Leads team in identifying and sourcing opportunities to meet future business development targets.
- Responsible for sourcing new business for other business units within the firm.
- Able to market all available products and service offerings.
- Contributes to the development of new product and service delivery ideas for the business unit and the firm.
- Responsible for leading the sourcing, pitching, and securing of new business and projects within local markets.
- Assists client in developing real estate strategy linked to client business objectives.
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Less than 20% 20% - 40% XX 40% - 60% 60% or greater
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Growth of the Company |
- Demonstrates highly visible commitment to creating a “one-firm firm” by utilizing cross-discipline teams to meet client needs.
- Insures Regional Manager is fully and accurately informed of all project, internal and client issues affecting the perception of the local, national and global reputation of the firm.
- Lead relationship manager for multiple strategic alliance clients.
- Provides account specific leadership and direction across client teams and geographies.
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Less than 20% 20% - 40% XX 40% - 60% 60% or greater
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People Management |
- Directly and/or indirectly responsible for attracting, retaining, developing, succession planning and managing a team who are involved with a specific set of clients, functions, business unit or projects.
- Approves, recommends and/or takes actions regarding team talent (with involvement of Human Resources) to Managing Director or Regional Manager.
- Manages one or more individuals who have lead relationship management responsibility for one or more clients or consultants.
- Insures training and development of JLL team members in the skills and understanding of firm procedures, methodology and practices expected for a successful project implementation.
- Approves staffing plans and budgets.
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Less than 20% XX 20% - 40% 40% - 60% 60% or greater
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Project Management |
- Develops and/or oversees and approves marketing strategy (including pricing) for a team or product vertical.
- Directly responsible for managing one or more teams in sustaining a significant amount of transaction or annuity income.
- Usually has direct P&L responsibility over product line or market region.
- Assesses profitability and/or cost effectiveness of the product line.
- Provides strategic direction and product line quality initiatives.
- Oversees and approves timely and accurate project documentation and reporting including, but not limited to: project meeting minutes, drafting of project work orders, project purchase orders, service contracts and change orders, verification of appropriate vendor insurance certificates, execution of project status updates, and executing vendor close-out letters.
- Oversees, approves or conducts contract negotiation/verification.
- Cultivates and maintains a positive working relationship with all client representatives and service providers.
- Recommends, establishes or refines best practices of standards of excellence.
- Oversees and insures accurate management of all accounts receivables to maintain a level not to exceed planned working capital charge as set by corporate finance, Account finance team and/or the Regional Operations Manager.
- Responsible for meeting AGM numbers on a Regional and National level as determined on a yearly basis by the Management Executive Committee (not applicable to Accounts).
- Oversees the management of vendor and project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations.
- Makes independent judgments related to operating procedures impacting assigned projects.
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Less than 20% XX 20% - 40% 40% - 60% 60% or greater
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Miscellaneous |
- Any and all other duties and tasks assigned.
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