ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.
Assist with the development and gains consensus for, and implements the Management Plan for assigned assets.
Communicates effectively and frequently with the Property Manager, General Manager, Vice President and or Group Manager on all significant operating issues based on the building, client and tenants history.
Assists with the preparation of the final budget documentation (i.e., explanatory notes.)
Plans and administers budget for the industrial buildings.
Inspects facilities and equipment to determine extent of service and equipment required.
Recommends, justifies, develops and coordinates projects that enhance the value of the buildings.
Works with Mobile Engineer to facilitate maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.
Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc.
Reviews construction specifications or plans, obtaining advice from the General Manager, Engineer, Operating Engineers and/or engineering consultants.
Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process.
Upon execution of the Lease, PM assists the Project Manager (if applicable) and Engineer in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.
Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.
Works with Client Accounting Services (CAS) in Westmont to manage the accounting process and directs on-site bookkeeping functions and collection process.
Oversees the development and revision of written accounting procedures for the industrial buildings aimed toward an appropriate level of control for cash receipts and deposits.
Assist CAS in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters.
Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease.
Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
With approval from the client, submits tenant accounts to attorney or agency for collection.
Assists with eviction of tenants in compliance with court order and directions from specified attorney and client.
Prepares adjustments to tenant billing process.
Has a strong knowledge and understanding of CPI increases, escalations, recoveries, special charges, etc.
Competitively bids and prepares all service contracts to assure high quality and cost effective services.
Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution.
Acts as primary contact for service contractors and vendors.
Maintains role as primary/secondary contact for tenants relative to tenant service requests.
Proactively meets with tenant representatives on scheduled basis.
Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact.
Prepares and reviews financial statements and reports on status of industrial buildings such as occupancy rates and dates of expiration of leases.
Prepares and reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement, with copy to the General Manager.
Analyzes financial statements to project future financial position and budget requirements.
ADDITIONAL DUTIES and RESPONSIBILITIES for all Assistant General Manager roles include:
Inspects all properties on a regular basis to ensure building operations are performing according to Jones Lang LaSalle standards and procedures.
Manages the development, of the Property Administrator Establishes, communicates and manages the tenant move-in/move-out process to minimize disruption to established tenants.
Assures that appropriate insurance requirements are in place for all properties.
Cross-sells all Jones Lang LaSalle services. Participates in regional and national property management initiatives. LEED Accreditation is recommended.
SUMMARY
The Assistant General Manager (AGM) functions in the short-term absence of and in conjunction with the Property Manager and/or General Manager as the professional-in-charge of the specific asset(s) under management. The AGM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the PM or GM in achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). The APG is responsible for working directly with the Property Manager and/or General Manager and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the AGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (e.g. leasing specialists, vendors, contractors, and building employees).The AGM is responsible for the management, supervision, and professional development of the Property Administrator. Ensure 100% compliance with Jones Lang LaSalle IPMP process.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
The Industrial Market is a fast paced, high volume environment. The person for this position must be able to multi-task, have a strong attention to detail and follow through to completion.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED) a must.
Associates or Bachelor degree strongly preferred and advanced degree a plus.
Industry accreditation and/or designation are also preferred.
Minimum of three (3) years of commercial real estate or property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration.
Obtain the required real estate license within your jurisdiction, i.e. a salesperson license or a property management license.