Building Maintenance Assistant
JLL - New York, NY
Position Summary:
OVERVIEW
The Maintenance Technician will assist the Facility Managers with activities in operational delivery, equipment and supplies maintenance, site services, helpdesk response, general maintenance and labor.
ESSENTIAL FUNCTIONS
CLIENT RELATIONSHIPS
- Proactively develop and maintain client relationships ensuring that expected service levels are achieved.
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
- Deliver an exceptional quality of service, as reflected by client feedback.
SERVICE DELIVERY
- Support the day to day delivery of services on site in accordance with all agreed policies, procedures and contract scope.
- Identify opportunities for improvement and service excellence, making recommendations for consideration.
- Where directed, conduct site inspections to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
- Conduct ongoing facility maintenance: repairs and preventative maintenance and troubleshooting
- Changing light bulbs and HVAC with proper training
- Performs general labor, such as but not limited to carrying, stacking, and sorting of materials used in and around the job site, as well as debris removal.
- Oversee job site and equipment by means of vacuum, mop, broom, floor scrubber, waxer, steam cleaner, high pressure spray cleaner, as well as other types of cleaning devices or equipment.
- Where directed, complete room setup and take down of furniture and audio/visual equipment for meetings, training, and special events.
- Support delivery of site amenities and programs as directed, including but not limited to: reception, janitorial, mail and courier services, materials store, document management, copy services, and shipping programs.
- Coordinate and manage special requests for workplace services outside of the routine services provided
- Ensure that all work is performed at the prescribed service level and frequency..
- Assist in carrying out safety and emergency response activities as directed.
- Follow established escalation procedures and incident reporting procedures.
- Manage small projects
- Any other activities to support JLL and/or site operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices
FINANCE | COST CONTROL | PROFITABILITY
- Seek ways to constantly reduce costs and improve operational standards.
- Ensure compliance within delegated financial and contractual authorities.
LEADERSHIP | TEAMWORK
- Actively support an environment of teamwork, co-operation, performance excellence and personal success.
- Participate in the individual performance management program, and personal development planning process.
- Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.
Posted: 30+ days ago
