Event Dedicated Material Coordinator

JLL - New York, NY

Position Summary:

Position Description
Event Materials Coordinator
 
Overview
The Event Materials Coordinator will provide support to the Events Manager and Facilities Manager with operational activities in events, equipment and supplies, and vendor oversight. They will also provide assistance with operations, and may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.
 
Roles & Responsibilities
Client Relationships
 

• Proactively develop and maintain client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback.

Service Delivery
 

• Execute the day to day delivery of onsite event setups, including furniture moves, asset delivery, and floorplan implementation, in accordance with all agreed policies, procedures and contract scope.
• Proactively work to develop best setup practices and accommodate changes as the client requests.
• Maintain consistent communication with the Events Manager and Events Coordinators to ensure seamless operation and shared information throughout the setup, execution, and breakdown of events
• Identify opportunities for improved operation and service excellence (operation and cost), making recommendations for consideration to the Events and Facilities Managers.
• Perform space inspections and inventory supplies to ensure consistent standards are met
• Resolve event ticket requests in a timely manner.
• Use necessary event software for coordination and tracking
• Support logistics of large multifaceted events
• Provide information and direction to vendors/ service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Participate in walk-throughs with clients for upcoming events/projects
• Assist in carrying out safety and emergency response activities as directed.
• Follow established escalation procedures and incident reporting procedures.
• Any other activities to support JLL and/or site operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices

Leadership/Teamwork
 

• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Participate in the individual performance management program, and personal development planning process.
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.

 
Qualifications/Experience/Personal Characteristics
 

• Flexible schedule with the ability to work mornings, evenings, and weekends on short notice
• Excellent communication, organization and problem solving skills.
• Ability to work independently with little supervision and effectively deal with stressful situations.
• Self-motivated; confident, energetic and flexible.

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Posted: 30+ days ago

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