Retail Cosmetics Sales - Skin Care Advisor SK-II, Full Time\\: Flushing, NY, Macy’s Downtown Flushing

Macy's Inc. - Flushing, New York

Job Overview:

• Meet and make a connection with customers; initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs
• Take initiative to present and sell merchandise in a professional and proficient manner through artistry, product demonstration focusing on the features and benefits of the product line
• Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
• Drive sales by consistently traffic stopping and demonstrating exceptional selling skills, ensuring the customer is always the priority
• Develop new business and expand client base through customer “word of mouth” fostered by a positive shopping experience
• Communicate with Counter Manager and Sales Manager on ways to help drive the business
• Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file.
• Communicate with the Cosmetic Counter Manager regarding stock needs, customer preferences, and special events
• Participate and utilize store and vendor training to elevate product knowledge and application techniques
• Ensure that all merchandise, testers, hygiene standards and demonstration stations are maintained and set to company standards
• Ensure merchandising and operational standards are upheld and in compliance with Macys Beauty expectations
• Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business - driving opportunities
• Perform other customer facing duties as needed
• Regular, dependable attendance and punctuality.

• Education/Experience
  • Prior Cosmetics sales related experience and/or training
  • Proven experience in the development and utilization of a client base
• Language Skills
• Ability to effectively communicate and present information to customers, peers and all levels of management.
• Demonstrate an energetic and positive attitude, strong communication and interpersonal skills.
• Mathematical Skills
• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.
• Reasoning Ability
• Ability to meet or exceed sales, customer service, and loyalty program standards
• Goal-driven, with an ability to multi-task
• Must be able to work independently with minimal supervision.
• Present a professional image consistent with Macy's brand values.
• Physical Demands
• May occasionally be required to stoop, kneel, crouch, and climb ladders.
• May have to reach above eye level
• Position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs.
• Other skills
• Embraces change in technology – Tech savvy, mobile and new media awareness
• Enthusiastic, friendly, positive energy
• Exceptional ability to develop relationships, solve problems, use good judgment and influence customers/co-workers.
• Proven ability to set and achieve goals
• Must enjoy working with people in a team environment
• Work Hours
• Available to work a flexible schedule, which may include mornings, evenings, weekends and holiday’s.

Posted: 30+ days ago