Assistant Facility Manager - New York City, NY
JLL - New York, NY
Position Summary:
SUMMARY
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.
ESSENTIAL FUNCTIONS
RELATIONSHIP MANAGEMENT
- Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
- Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
- Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
- Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
- Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
- Support work order management for in house staff and vendors as necessary.
- Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging
- Transfer Client work orders into JLL work order system to meet SLA requirements
EDUCATION AND EXPERIENCE
- Bachelor’s degree
- Minimum 2 years of industry experience either in the corporate environment, third party service provider, or as a consultant
KNOWLEDGE, SKILLS, AND ABILITIES
- Excellent customer, computer, managerial, verbal and written communication skills
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
- Basic knowledge of building systems (mechanical and electrical systems).
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 56758BR
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Posted: 30+ days ago
