Serves as an ambassador of the brand by exhibiting passion for Bottega Veneta, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service, for the Bottega Veneta Home collection.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives for the Home collection
Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records for the home collection
Represent Bottega Veneta in the home sector from initial contact to following up on the purchase process with the client to ensure complete satisfaction
Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
Creative team player, with a proactive approach and capable of exceptional organizational and time management skills
Sustain a high level of product knowledge (technical and inspirational) on the home collection as well as all other collections, by utilizing various training resources provided by the Company
Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
Comply with all company policies and procedures
Maintain an environment where all associates are treated fairly and with dignity and respect
SKILLS/QUALIFICATIONS:
Ability to consistently achieve and exceed sales goals and KPI’s
Builds and maintains a loyal client following within the home sector of the luxury market
Has a genuine interest in fashion and follows industry trends/news
Background in the design, furniture, and art industry is preferred
Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
Possesses strong verbal and written communication
Maintains a polished and well-groomed appearance at all times
Luxury retail sales experience preferred
PHYSICAL REQUIREMENTS:
Ability to be mobile on the sales floor for extended periods of time
Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis
Who we are
Kering is a growing Group of 20 high-profile, profitable brands that create apparel and accessories for the luxury and sport & lifestyle markets.
Luxury: Gu... more