Asset Protection / Loss Prevention Security Guard, Part Time\\: Queens Center
Macy's Inc. - Elmhurst, New York
Job Overview:
The VSO’s primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The VSO is primarily stationed at the customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions:
- Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
- Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions
- Use two-way communication devices to maintain contact with Store Detectives to ensure store safety
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager
- Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
- Regular, dependable attendance and punctuality
QUALIFICATIONS:
Education/Experience: High School Diploma or equivalent. Some college is
desirable. Completion of Store Agent Training
program required upon assignment to position.
Communication Skills: Effective written and verbal skills, ability to interpret
instructional documents such as safety
rules, operating and maintenance instructions, and
procedure manuals. Excellent written and verbal
communication skills.
Physical Demands: This position involves regular walking, standing,
hearing, and talking. Extended periods of sitting are
also involved. Some kneeling, stooping, crouching, or
crawling may be involved. Involves moving and/or
lifting at least 30 lbs. Specific vision abilities include
close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust
focus. Ability to use restraints in an apprehension.
Ability to sustain long periods of time enclosed in
surveillance areas. Involves close vision, color vision,
depth perception, and focus adjustment.
Other skills: Must be able to operate cameras and other
surveillance equipment. Ability to think and act clearly
in possible stressful and hostile situations. Ability to
collaborate and function as a member of a team.
Must possess a strong sense of urgency. Should be
comfortable with the use of computers and frequent
use of RF equipment.
Work Hours: Flexible with scheduling and available to work retail
hours, which may include day, evening, weekends,
and/or holidays.
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This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
